1. Who we are
This website is operated by A&K LUXURY DEVELOPMENT S.R.L., registered with the Romanian Trade Register under no. J40/12795/2018, CUI 39841898, EUID ROONRC.J40/12795/2018, registered office Str. Gheorghe Țițeica nr. 178, Subsol, Biroul nr. 2, Sector 2, Bucharest, Romania. Email developmentluxury57@gmail.com, phone +40 746 774 348.
We rent furnished apartments in Bucharest for short stays, booked by the night or by the week (main activity CAEN 5520, holiday and other short-stay accommodation).
2. Using this website
By using this website you agree to these terms. You may browse it, share links to it and contact us through it. You must not use it unlawfully, try to disrupt it or gain unauthorised access to it, or copy its content for commercial use. We may update or suspend the website at any time and do not guarantee that it will always be available or error-free.
3. Information on the website is not an offer
The descriptions and drawings on this website explain the kinds of stays we provide. They are illustrations, not pictures of a particular apartment, and they are not an offer that can be accepted. Availability, the specific apartment, the rate and the conditions of a stay are set only in the booking confirmation we send you.
4. Booking and confirmation
There is no online booking engine. A booking is made as follows:
- You send us an enquiry with your dates, number of guests and type of stay, by WhatsApp, phone, email or the contact form.
- We reply with availability and the rate.
- If you accept, we send a written booking confirmation by email or WhatsApp. It states the apartment, dates, number of guests, total price, payment terms, any deposit, check-in and check-out arrangements, the cancellation conditions and the house rules.
The contract for your stay is concluded when we send that confirmation and, where it says so, when the required payment or deposit is received. Until then, no apartment is reserved for you. The person making the booking must be at least 18 years old and is responsible for the other guests named in it.
5. Prices, payments and deposits
Rates depend on the apartment, the dates and the length of stay; stays of seven nights or more are priced by the week. The price, how and when it is paid, and any security deposit are those stated in your booking confirmation. Unless the confirmation says otherwise, a deposit is returned after check-out once the apartment has been checked, less any amounts owed for damage or breach of the house rules, with an explanation. Invoices are issued to individuals or, for business stays, to companies, using the details you provide.
6. Cancellations and changes
Cancellation and change conditions, including any amounts retained, are those set out in your booking confirmation. Please read them before you accept. Ask for changes to dates or guests in writing; they apply only once we confirm them. If we have to cancel a confirmed booking, we tell you as soon as possible and refund everything you paid for it, or offer you an alternative you can accept or refuse.
Accommodation booked for specific dates is excluded from the 14-day withdrawal right for distance contracts under Article 16(l) of Government Emergency Ordinance no. 34/2014 on consumer rights, so the cancellation conditions in your confirmation apply instead.
7. Check-in, check-out and guest records
Check-in and check-out times and the way you receive the keys are confirmed in your booking. Romanian law requires accommodation providers to record guest identity details, so each adult guest must present a valid identity document at or before check-in. We may refuse access if this is not provided, if the number of guests exceeds the booking, or if guests are not the people named in it.
8. House rules and guest obligations
The house rules sent with your confirmation form part of your contract. In all cases, guests must:
- use the apartment only as accommodation for the guests named in the booking, and not sublet it or hand it to others;
- respect the building, the neighbours and the building’s own rules, including quiet hours;
- take reasonable care of the apartment, its furniture and equipment, and tell us promptly about any damage or fault;
- follow the law, including on smoking in enclosed spaces and on safety;
- leave the apartment by the agreed check-out time, returning all keys.
If guests seriously breach these obligations, we may end the stay early after warning them, without refunding the remaining nights, in addition to any damage owed.
9. Damage and loss
You are responsible for damage to the apartment or its contents caused by you, your guests or visitors during the stay, beyond normal wear and tear, and for lost keys. We will show you what was damaged and how the cost was calculated, and may deduct it from the deposit or ask you to pay it.
10. Our obligations and liability
We provide the apartment as confirmed, furnished, clean and in working order. If something is wrong, tell us straight away so we can fix it; we will do so within a reasonable time or agree a fair solution with you.
We are not liable for losses that were not foreseeable, for indirect losses, for interruptions outside our control (such as utility outages or works in the building), or for valuables left in the apartment. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or any rights you have as a consumer that cannot be limited under Romanian or EU law.
11. Intellectual property
The text, drawings, monogram and design of this website belong to A&K Luxury Development S.R.L. or are used with permission. You may not reproduce them for commercial purposes without our written consent.
12. Consumer protection and disputes
If you have a complaint, please contact us first; most issues can be solved quickly. As a consumer you may also contact the National Authority for Consumer Protection (ANPC) at anpc.ro, and you may use alternative dispute resolution (SAL) as described at anpc.ro/ce-este-sal. The European Commission’s online dispute resolution (ODR) platform closed on 20 July 2025 and is no longer available.
How we handle personal data is described in our Privacy Policy.
13. Governing law and courts
These terms and every stay booked with us are governed by Romanian law. Disputes that cannot be settled amicably go to the competent courts of Bucharest, Romania. If you are a consumer, this does not take away the protection of mandatory rules of the country where you live, or your right to bring proceedings where the law allows.
14. Changes and contact
We may update these terms; the version published on the date of your booking confirmation applies to that booking. Questions: developmentluxury57@gmail.com or +40 746 774 348.